The following resources offer tips for resolving conflicts.
Nova Southeastern University,
Conflict Resolution Strategies: Resolving Roommate and Interpersonal Conflicts
Helpguide.org,
Conflict Resolution Skills
North Dakota State University,
Communication Styles
University of Wisconsin-Madison, Office of Human Resources, Academic Leadership Support,
About Conflict
Covey, S.R. (2013).
The 7 Habits of Highly Effective People®: Powerful Lessons in Personal Change (25th Anniversary Edition)
. Simon & Schuster, New York.